Refund policy
Return & Refund Policy
Standin' on the Corner Foundation
Personalized Brick Orders
All personalized engraved brick sales are final.
Each brick is custom-made using the information provided at checkout and is intended for permanent installation at Standin' on the Corner Park in Winslow, Arizona.
Because these bricks are personalized, we do not accept returns, exchanges, or cancellations for changes of mind or customer-provided spelling or personalization errors.
Engraving Errors or Damaged Bricks
If a brick is engraved incorrectly due to an error made by the Foundation or our engraving vendor, we will arrange for the brick to be corrected or replaced at no additional cost.
If a brick arrives damaged before installation, the Foundation will arrange for a replacement.
Please review all personalization details carefully before submitting your order.
Orders We Cannot Fulfill
If the Foundation is unable to fulfill your brick order, we will contact you to discuss the available options, including a full refund.
Installation
Personalized bricks are installed at Standin' on the Corner Park. No physical product is shipped to the customer.
Installation timelines may vary based on engraving, delivery, weather, and volunteer availability.
Questions or Concerns
If you have a question or concern about your order, please contact us through the Contact Us page on our website.
The Standin' on the Corner Foundation is a volunteer-run nonprofit. We appreciate your patience as we review and respond to requests.
This policy does not limit any rights or remedies provided by applicable law.